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Help and Documentation

Plans and Pricing

  • What is a 'recurring cycle'?
  • How do I upgrade / downgrade within my paid plan?
  • Where can I find my payment history?
  • What modes of payment do you accept?
  • Do you offer any discounts for academic and non-profit organizations?

Account Management

  • How do I create an account?
  • How do I change my password?
  • How do I update my email and other profile details?
  • How do I cancel my account?

Tracker Management

  • What is a tracker?
  • What is an active / inactive tracker?
  • How do I create a tracker?
  • How do I start / stop a tracker?
  • What can I do if the limit for active trackers is reached?
  • Why did my active tracker(s) stop automatically?

Analytics

  • What are 'types of posts'?
  • What is 'engagement'?
  • What is 'influence'?
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