Terms of Service

Last Updated: May 10, 2018
Please read carefully the Terms of Service ("Terms") in conjunction with Privacy Policy, before using the website ("Site") each time. If you do not accept the Terms and the Privacy Policy, please do not use the Site. Your usage of the Site is understood by Vicinitas ("us", "we", "our") that you agree, accept and comply with the Terms and the Privacy Policy of the Site.

Accounts and Registration

  • You must register for an account on the Site to be able to access various features. This may require you to provide us with information such as username, password, name, e-mail address, organization among others. No credit card is required during the registration process.
  • You are solely responsible for creating and securely handling username and password which will be used to authenticate you and authorize access to Vicinitas products. If your account is compromised, let us know as soon as possible.
  • Vicinitas may access your account to provide assistance with technical and billing issues as well as improve your overall experience with the Site.


  • For continued access after upgrading to a paid account, you must make all the necessary payments before the upcoming recurring cycle on a monthly basis expires. Failure to do so may result in stopping the data collection process at the beginning of the next cycle.
  • All payments are to be made in US dollars via PayPal and are non-refundable, unless otherwise agreed upon.
  • You are only allowed to upgrade to a higher priced plan for the remainder of the recurring cycle for which you need to make prorata payments before your usage limit is reached. However, you may not downgrade to a lower priced plan for the current cycle. No refunds are made for partial usage.

Site Usage

  • You may view the content on the Site for personal non-commercial use. On occasion, you may print or download a few webpages on the Site for private non-commerical use. In such cases, you must ensure that the Site is properly referenced.
  • You must not use for commercial purpose all or part of the Site content without our permission.
  • You must not copy, redistribute, download, store, sell, or offer to sell any of the Site content including source code particularly for commercial use.
  • If you would like to share any of the Site content with others, you must do so only by sending the URLs of the webpages on the Site.
  • If any of your tweets are embedded on some of the webpages of the Site, you and/or Twitter retain any copyrights you may have of the tweets' content.
  • You must not issue arbitrarily large number of webpage requests to the Site. In particular, you are not allowed to use "robots", "spiders", and/or other form of automated and/or manual data collection techniques on the Site. We make exceptions only for popular search engine crawlers.

Third-Party Content

  • As the main purpose of the Site is to provide you with analytics on social media, we rely on collecting data publicly offered by third-party organizations such as Twitter and others. You understand and acknowledge that data presented to you, despite best efforts, may not be exhaustive and verifiable to the greatest extent.
  • Any third-party content shown on the Site is only for your convenience. Most of the third-party content displayed on the Site are predominantly the embeds of tweets. The content of any such embedded tweet in the form of text, photos, videos, GIFs, and/or copyrights is owned by the tweet creator and/or Twitter. We strongly emphasize that we neither endorse nor are liable for their content.
  • Taking into account the dynamic nature of the content generated on this Site in real-time, there is little editorial oversight into the appropriateness of all the content shown on the Site. Therefore, we encourage your discretion on some of the third-party content shown on the Site.

Links To Other Websites

We may provide links to other websites on our Site only for your convenience. Your accessing of these websites' content is at your own risk. We reiterate that we neither endorse nor are liable for these websites and/or their content in any manner.

Suspension, Cancelation and Termination

  • You may suspend your subscription to the paid account at any time. This will result in stoppage of collecting data on your behalf at the end of the current recurring cycle. However, you will still be able to access the collected data and analytics features for a few weeks. Note that there will be no refund for the remainder of the cycle.
  • Canceling your account will lose you access to all the data collected and the analytics.
  • We may terminate or suspend your access to all or part of the content on the Site, at our own discretion and without notice, if you violate any Terms of the Site.


We reserve the right to modify these Terms at our sole discretion from time to time. Thus, we recommend you to refer to the Terms every time you access the Site. If you were to not accept the up-to-date Terms, you may stop using the Site. Following any changes to the Terms, your continued usage of the Site suggests your acknowledgement and acceptance of the new Terms.